FR/EN
SUPPORT & QUALITY SYSTEMS

Structure your system.
Prepare for accreditation.

EXPO’STAT supports bodies seeking to build, develop or consolidate their management system in preparation for accreditation, a scope extension or a forthcoming assessment.

WHO IS THIS SUPPORT FOR?

Practical support to build a robust system.

Support can be provided at different stages in a body’s development: creating a system, preparing for initial accreditation, extending scope, updating documentation, preparing for an assessment or addressing findings.

Our approach makes requirements understandable and operational by translating them into the organisation’s actual way of working.

OUR SUPPORT

From initial review to assessment preparation.

The engagement is tailored to the maturity of your system, your activity scope and your objectives. It can focus on one step or cover the entire process.

01

Initial diagnostic

Review of the existing system, gap analysis and preparation of a prioritised action plan.

02

System structuring

Organisation of processes, responsibilities and document architecture, with support for useful procedures and templates.

03

Operational implementation

Implementation of practices, clarification of roles, introduction of records and adaptation of tools to teams.

04

Assessment preparation

Final review of the system, checks on evidence availability and preparation of teams for key assessment points.

05

Findings & corrective actions

Root-cause analysis of findings, definition of corrective actions and follow-up of implementation.

AREAS OF WORK

From requirements to practical implementation.

Depending on the need, support may cover the whole system or selected topics.

Governance & responsibilities

Organisation, roles, delegations, responsibilities and operation of the management system.

Impartiality & independence

Identification of risks, control measures and formalisation of the rules required to ensure independence of activities.

Competence

Definition of competence criteria, qualification of personnel, monitoring, maintenance and associated records.

Processes & methods

Formalisation of operating methods, decision criteria, reviews, checks and operational traceability.

Documentation & records

Procedures, forms, templates, evidence, version control and record retention.

Complaints, appeals & improvement

Organisation of complaint and appeal handling, follow-up of nonconformities and continual improvement.

ACCREDITATION

ISO/IEC 17020 & ISO/IEC 17029.

EXPO’STAT can support bodies structuring their system against requirements applicable to inspection, validation or verification activities.

The aim is not to produce standardised documentation, but to build a system consistent with the body’s actual activities, understood by teams and demonstrable during an assessment.

IMPORTANT

The final decision rests with the competent body.

Support prepares and structures the approach; it never prejudges the accreditation decision or findings raised during an assessment.

IMPARTIALITY

Support without blurring roles.

The scope of each engagement is defined to preserve the impartiality requirements applicable to EXPO’STAT’s verification activities.

Where a service constitutes consultancy within the meaning of NF EN ISO/IEC 17029, EXPO’STAT does not validate or verify the same statement for the same client.

Other situations that could create a self-review or conflict-of-interest risk are analysed and subject to appropriate controls.

YOUR PROJECT

Prepare your approach in a structured way.

Initial accreditation, scope extension, document redesign, assessment preparation or treatment of findings: we define support tailored to your situation.

Let's discuss your project →