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INTERNAL AUDIT

Internal audit ISO/IEC 17020 & ISO/IEC 17029.

An independent review of your system to identify gaps, test how it actually works and prepare for external assessments.

KEY POINTS

Audit the system as it actually operates.

Internal audit should not be limited to a document review. EXPO’STAT examines the effective implementation of arrangements: governance, impartiality, competence, methods, records, decisions and management-system control.

WHY CHOOSE EXPO’STAT?

Identify gaps, strengthen practices and improve.

PREPARATION

Preparation

Prepare for an accreditation assessment, surveillance or scope extension.

EFFECTIVENESS

Effectiveness

Check that procedures reflect actual practices and are properly controlled.

RISKS

Risks

Identify weak points before they become external findings.

IMPROVEMENT

Improvement

Give teams an independent and actionable view of their system.

SCOPE OF THE ASSIGNMENT

What we can examine.

ISO/IEC 17020Impartiality, independence, organisation, resources, competence, inspection processes and management system.
ISO/IEC 17029Principles, impartiality, competence, validation/verification process, review, decision and programme requirements.
Technical filesSampling of files to verify the practical application of procedures.
Support functionsDocument control, complaints and appeals, corrective actions, internal audits and management review.
KEY AUDIT RISKS

The sensitive areas of an inspection or verification management system.

Beyond reviewing documented requirements, the audit seeks real-world gaps between written arrangements and actual practices.

IMPARTIALITY

Identify and control risks

Review situations creating conflicts of interest, mitigation arrangements and their implementation in real assignments.

COMPETENCE

Link authorization to actual work

Check that competence assessment and monitoring match the activities assigned to staff.

TRACEABILITY

Follow a technical file end to end

Sample assignments from acceptance through review and decision to identify breaks in the process.

PROCESS

A clear process from start to finish.

01

Document preparation

Definition of the audit programme, scope, criteria, roles to interview and files to sample.

02

Interviews and sampling

Interviews, review of records and sampling of practices to assess how the management system works in practice.

03

Findings and classification of deviations

Documented, classified findings identifying deviations, points of attention and the requirements to which they relate.

04

Report and closing meeting

Delivery of the audit report and closing meeting to present findings and discuss next steps.

USING THE AUDIT FINDINGS

An audit that supports meaningful internal follow-up.

The audit report should help the organization understand which practices were reviewed, which requirements apply and what the findings mean, without taking over management responsibilities.

Findings linked to specific requirementsAny nonconformities are explained in terms of the relevant standard and the facts observed.
Observations put in contextThe results distinguish isolated issues from wider weaknesses in the management system.
A closing discussion with relevant teamsThe meeting clarifies the findings, areas of concern and outstanding questions.
Corrective action owned by the organizationManagement remains responsible for identifying root causes, taking action and checking effectiveness.
FREQUENTLY ASKED QUESTIONS

What you need to know before getting started.

Can the audit cover only part of the standard?

Yes. The scope may be complete or targeted at selected processes, functions or requirements.

Can you audit several sites or activities?

Yes, with sampling and an audit programme adapted to the organisation’s actual operations.

Does an internal audit guarantee there will be no findings during an external assessment?

No. It identifies weaknesses and findings observed at a given point in time but does not replace the accreditation body’s assessment.

LET'S TALK

Build your next internal audit programme.

We can define the assignment scope, applicable criteria, timetable and required information with you.

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AUDIT EXAMPLE

Actionable findings for system improvement

An internal audit may address impartiality, competence, documentation, traceability of decisions and independent review. Findings are reported with supporting evidence and possible follow-up actions, without replacing the audited organisation’s own responsibilities.

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