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ISO 20121:2024 CERTIFICATION

ISO 20121 certification.

Have your sustainable event management system assessed against ISO 20121:2024 and obtain a conformity certificate following a favourable certification decision.

AT A GLANCE

Certification of a sustainable event management system.

ISO 20121:2024 helps organisations structure and demonstrate responsible management of their event-related activities. EXPO’STAT independently assesses the management system against applicable requirements within a defined scope. A favourable decision allows EXPO’STAT to issue a certificate.

Certification covers the management system and its effective implementation. It does not guarantee environmental or social performance for every event.

WHY SEEK CERTIFICATION?

Bring credibility to your sustainability approach.

CREDIBILITY

Credibility

Have an independent body assess the conformity of your management system with ISO 20121 requirements.

MANAGEMENT

Management

Clarify responsibilities, objectives and monitoring of significant sustainability issues.

STAKEHOLDERS

Dialogue

Show clients, partners and teams a documented and monitored approach.

PROGRESS

Improvement

Identify nonconformities and support continual improvement of the system.

REQUIREMENTS ASSESSED

What we assess.

Governance and issuesOrganisation, responsibilities, interested parties, and relevant social, environmental and economic issues.
Objectives and planningSustainability policy, objectives, risks and opportunities, and planned actions.
Operational implementationCompetence, resources, responsible purchasing, supplier management and implementation of practices.
Monitoring and improvementIndicators, performance evaluation, internal system audits, management reviews and corrective actions.
CERTIFICATION PROCESS

From the audit to the certification decision.

01

Application and scope

Review of the application, definition of the certification scope, relevant activities and sites, and audit planning.

02

Initial audit and findings

Document review, interviews, and checks of practices and supporting evidence. Any nonconformities are recorded and addressed under the certification rules.

03

Decision and certificate

After review of findings and corrective action, a certification decision is made separately from the audit itself. If favourable, EXPO’STAT issues a certificate stating the certified scope.

04

Surveillance and renewal

Surveillance assessments check continued conformity. Renewal follows the arrangements and validity period defined by the applicable certification scheme.

CERTIFICATION GROUNDED IN EVENT ACTIVITIES

A system applied to real operations.

The audit looks at how documented arrangements are implemented across the activities included in the certification scope.

Design and planningConsideration of significant issues in event preparation and related decisions.
Purchasing and suppliersSelection criteria, supplier relationships and monitoring of applicable commitments.
Delivery and coordinationOperational arrangements, team involvement and engagement with interested parties.
Review and improvementIndicators, lessons learned and improvement of practices for future activities.
FREQUENTLY ASKED QUESTIONS

What to know before you begin.

Which organisations can seek ISO 20121 certification?

Event organisers, venues, agencies, contractors and other organisations whose activities fall within the standard's scope, with an appropriately defined management system and certification scope.

Is this a certificate for one individual event?

No. Certification applies to an organisation's management system within a defined scope. That scope may cover activities or multiple events, but the certificate is not automatically a label for each individual event.

Is a certificate automatically issued after the initial audit?

No. The audit findings and satisfactory treatment of any nonconformities are reviewed under the scheme, followed by a favourable certification decision before a certificate is issued.

What happens after certification?

The certification scheme defines surveillance and renewal arrangements to verify continued conformity during the certificate's validity period.

Does certification guarantee a specified carbon or social performance level?

No. It attests conformity of the management system to the standard within the certified scope, rather than certifying every individual environmental or social outcome.

LET'S TALK

Start ISO 20121 certification.

Tell us about your activities and intended certification scope. We will outline the process, applicable requirements and certification arrangements.

Contact EXPO’STAT